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Frequently Asked Questions

In how many days does the product arrives?

Dispatch in [ship‑out time]; delivery 7 working days. Tracking is shared by [SMS/email].

What’s your return policy for this item?

[X‑day returns] for [condition]. Food items aren’t returnable once opened.

How should I store it?

Keep sealed, away from direct sun/heat. Check the best‑before on the pack.Is it suitable for sensitive skin/diets?

Is it suitable for sensitive skin/diets?

Patch‑test skincare; check ingredients/allergens if you have dietary restrictions.

What sizes are available?

Rose Water: 30 ml premium black; 30/100/200 ml transparent.